Shipping And Delivery
Welcome to DearChamp.com We strive to offer a seamless shopping experience, and our shipping and delivery process is designed to get your orders to you as quickly and efficiently as possible. Please read the following information regarding our shipping policies and procedures.
Shipping Partner
We have partnered with Shree Mahavir Express Services to ensure reliable and timely delivery of your orders. Our trusted courier service provider handles your packages with utmost care to ensure they reach you in perfect condition.
| Delivery Location | Delivery Timeframe | Shipping Carrier |
|---|---|---|
| North India | 1-3 days (1 Day Shipping) | SHREE MAHAVIR EXPRESS SERVICES |
| South & Central India | 1-3 days (1 Day Shipping) | SHREE MAHAVIR EXPRESS SERVICES |
Shipping Charges
Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact shipping fee will be displayed during the checkout process before you complete your purchase.
Delivery Timeframe
We aim to dispatch all orders within 24-48 hours of order confirmation. Delivery times may vary depending on your location:
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Within Major Cities: 2-3 business days
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Remote Areas: 4-5 business days
Please note that unforeseen circumstances, such as weather conditions or public holidays, may cause delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment's progress through the Shree Mahavir Express Services tracking portal.
Delivery Areas
We currently deliver across India. If your location is not serviceable by our courier partner, you will be notified during the checkout process.
Important Information
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Please ensure your shipping address is accurate and complete to avoid delays.
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In case of any failed delivery attempts, our courier partner will attempt a second delivery. If the second attempt also fails, the package will be returned to us.
Damaged or Missing Items
If your order arrives damaged or if any items are missing, please contact us immediately at esperaonline@gmail.com. Make sure to include your order number and a brief description of the issue.
Returns and Refunds
For details on our return and refund policies, please visit our Refunds And Cancellation Policy.
Customer Support
If you have any questions or need assistance regarding your shipment, feel free to reach out to us at esperaonline@gmail.com. Our customer support team is here to help!
Thank you for choosing DearChamp.com for your shopping needs. We look forward to serving you again!