FAQ
Frequently Asked Questions (FAQs)
1. What materials are your baby blankets made from?
Our baby blankets are made from high-quality, breathable, and hypoallergenic materials such as 100% organic cotton, bamboo fiber, and ultra-soft fleece to ensure your baby's comfort and safety.
2. Are your baby blankets safe for newborns?
Yes, all our baby blankets are designed to meet strict safety standards and are safe for newborns. They are free from harmful chemicals and crafted to provide the right balance of warmth and breathability.
3. How do I care for my Dearchamp baby blanket?
We recommend washing your baby blanket in cold water on a gentle cycle and tumble drying on low heat. Always follow the care instructions on the product label for best results.
4. Do you offer personalized or custom baby blankets?
At this time, we do not offer personalized baby blankets. However, we are always exploring new product options, so stay tuned for updates!
5. What is your return policy?
We offer a 30-day return policy on all unused and unwashed products in their original packaging. If you are not satisfied with your purchase, please contact our customer service team for assistance.
6. How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary based on your location, but most orders arrive within 5-7 business days.
7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor your package's journey.
8. Do you ship internationally?
Currently, we only ship within the United States. We are working on expanding our shipping options to serve more customers worldwide.
9. How can I contact customer support?
You can reach our customer support team via email at support@dearchamp.com or by calling us at +91 7744819172 ..... DEARCHAMP